I get a prompt reply to all my support requests. Requests for work or changes to our system are completed very quickly. If, for any reason, it will take longer for a matter to be resolved, I always receive an email updating me with the status of my request. We are very happy with all aspects of our relationship with Concord Communications Group, Inc. Thank you.
Service requests are always immediately answered and resolved. Everyone is always so nice and professional. Makes it a great day and experience when the person on the other side is so pleasant! 🙂 Thank you!!
Excellent and kind support, quick resolution and easy to work with.
Work done just as requested – always on top of things – knowledgeable & of course quick to resolve issues – THANKS MUCH!