About Us

Concord Communications Group, Inc. has been proudly serving the Business Community since 1985.

Originally selling, installing, and maintaining traditional premise based business telephone systems, Concord recognized the vast technological improvement that Voice over Internet Protocol or VoIP service represented and in 2009 Concord began providing premise based business telephone systems that used the new VoIP and SIP technology.

Shortly thereafter, Concord adopted the latest technology once again and became one of the early entries into the Hosted VoIP marketplace. This new technology known as Hosted PBX or Cloud based PBX service allowed Concord to provide all the features demanding businesses wanted without having to purchase and maintain equipment in the telephone closet. In addition, it allowed their clients to achieve remarkable savings on their monthly telephone communications budget.

Concord realized that the marketplace for Hosted PBX services on the web is full of technological jargon, confusing offers, and hidden fees. Most Hosted PBX companies have many tiers of service where if you want all of the advantages a Hosted system can give you, you must pay higher fees. Almost without exception, if you want to find out your monthly service cost, you would have to get on the telephone with a sales person. Sometimes an overseas salesperson. Then despite what you were quoted, there were always hidden fees that only showed up once you received your first monthly invoice.

Concord’s idea was to provide the business consumer a place to get enterprise level pricing, features and phones without hidden fees and on two very simple price levels. That place is www.hasslefreephones.com.

“Welcome to Hassle Free Phones. Here you can get your pricing without the confusion of multiple tier pricing and hidden fees, all without talking to a sales person. But don’t worry, if you have questions or just feel better speaking to someone about your needs, we are happy to help you.”

John Haenn, President. Concord Communications Group, Inc.